Quality Assurance Technician - Winter Haven, FL

• Adapts well to changes in assignments and priorities; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; approaches change positively and adjusts behaviors accordingly

Building Trust

• Interact with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps confidences, promises, and commitments.

Collaboration

• Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives.

• Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.

Continuous Learning and Professional Development

• Is committed to developing professionally, attends professional conferences, focuses on best practices, values cutting-edge practices and approaches; takes advantage of a variety of learning activities, introduces newly gained knowledge and skills on the job.

Influence

• Uses appropriate interpersonal skills and techniques to gain acceptance for ideas or solutions. Uses influencing strategies to gain genuine agreements;

• Seeks to persuade rather than force solutions or impose decisions or regulations.

Planning and Organizing

• Organizes work, sets priorities, and determines resources requirements; determines necessary sequence of activities needed to achieve goals.

Quality Orientation

• Monitors and checks work to meet quality standards; demonstrates a high level of care and thoroughness; checks work to ensure completeness and accuracy.

Safety Awareness
Being aware of conditions and circumstances that affect one’s own safety or the safety of direct reports.

Teamwork

• Participates as an active and contributing member of a team to achieve team goals. Works cooperatively with other team members, involves others, shares information as appropriate, and shares credit for team accomplishments.

Technical/Professional Knowledge and Skills

• Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create client/customer solutions.
• ​​​​​​​Technical/professional expertise is demonstrated through problem solving, applying professional judgment, and competent performance.

DESCRIPTION OF WORK PERFORMED:
Perform Risk Based Quality, Layered Audits based on:

• First Pass Quality Deviation, Rejections
• EMP testing and related GMP practices
• Customer complaints (cap seal / torque, box seals, labels, leaking containers)
• Foreign material risks (Glass, plastic, wood, gasket material, etc.)
• Weight compliance
• Formulation Compliance (staging, order of addition, etc.)
• Calibration Compliance (Torque wrenches, scales, etc.)
• Weight Verification and Label compliance
• Validation of CCPs and OPRPs
• GMP, Allergen, G&BP program audits
• Job cycle check

Supports QC Manager in Cross Functional Initiatives

• Audit for implementation and sustainment of CAPAs
• Provide interface with operators during MOC validations
• Monitoring of GMPs during MOC, Construction, etc.
• EMP swabbing and tracking
• FS&Q Skills Validation support to operations
• Escalate issues to QC Manager
• CIP tank cleaning swab/cleaning verification and validation
• Labeling compliance
• Container Compliance
• GMP support
• GMP Inspections
• Daily GMP Walkthrough
• Weekly/Monthly Glass and Brittle Plastics Inspections
• Other tasks as assigned by the Quality Control Manager
• Schedule is 8am-5pm, M-F. Schedule may include additional time as needed and approved by management.

KNOWLEDGE & SKILLS:

• B.S. in Food Science, Chemistry or related Science field with some laboratory experience, or 3 years prior Quality Control/Quality Assurance experience.
• Computer skills; Word, Excel, Outlook.
• Knowledge of laboratory procedures.
• Good problem solving, communication and interpersonal skills
• Focus on Food Safety and Customer/Consumer needs in all aspects of work.
• Completes Deviation/Rejection investigations to determine actual Root Causes.
• Ability to manage multiple priorities while maintaining Quality requirements.
• Encourages Trust between Operations and Quality.